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What Makes Ficioo Different?

You’ve come to the right place to get your own professional website. No matter what kind of site you need – we will make it for you. We are a reliable company that have been in business for over 12 years for a reason. We provide premium & licensed WP based website, with unlimited revisions and all year round support! Ficioo main purpose is a long time relationship that you can count on. We are here today and here tomorrow. You can count on our solid team to be there for you ALWAYS!

How Long Does it Take to Finish a Website?

On average, we have a website launched within 1 to 2 weeks. This timeline can be longer or shorter depending on how proactive you are with assets and revisions.

Do You Outsource Your Projects?

No. All of our work is performed by our own talented solid team.

Do I Have to Host My Website With You?

Yes you need to host the website with us, all Ficioo website plans are hosting included at no extra charge. This way we can maintain the quality and performance of your website all the time.

Do You Offer Email Accounts With Your Web Hosting?

Yes, but we recommend using Gmail masking (Use Gmail to receive or reply your domain email account). This way will be more simple & user-friendly than using webmail clients. We'll set the email account to your Gmail with no additional charge.

Can You Fix My Current or Finish My Incompleted Website?

No, but we assure you that start a new website will be much more efficient than to fix or complete an existing website.

Do You Work With All Types of Businesses?

We have experience with creating websites within almost every major industry. Contact us and we'll consult with you to see if we'd be a good fit.

Why Using WordPress Templates?

We exclusively use WordPress, we believe it provides the right balance of customization and usability. All themes that we use are licensed & premium to cut time and costs. We've been able to keep our prices low by reducing overhead and streamlining our process. Our finished product often exceeds the quality of agencies charging ten times more than us.

What is Responsive Web Design?

Responsive web design is a website that adapts its layout to fit the size of any device. Instead of having to build an additional website for mobile devices, and Ficioo can lower initial costs by only needing a single website.

How Many Revisions Do You Allow For a Website?

We provide full service & support, so there’s no limited revisions for your website as long as your plan still active. You can always contact us whenever your website need updates or changes.

Are There any Additional or Recurring Costs for Ficioo Website Plans?

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What Forms of Payment Do You Accept?

We accept PayPal, it’s very secure and can handle all major credit cards payment. The payment information will be kept inside their secure system that we or anyone can’t access.

Do You Offer a Satisfaction Guarantee?

Unlimited revisions for your website as long as your plan still active. You can always contact us whenever your website need updates or changes for your satisfaction.

Do You Offer a Warranty?

Absolutely! Bug fixes & SSL website security are included with each of yearly website plans. We'll maintain and keep your website running in the same condition it was as the day it launched. This is one of the biggest benefits of being on a yearly plan.

Do You Have Refund Policy?

Unfortunately, we do not offer any refunds since we offer satisfaction guarantee on each of our plans. (see satisfaction guarantee FAQ above)

What Happens if My Site is Inaccessible or Displays Incorrectly?

Contact us immediately. Your site is hosted with us, you can always contact us through our email: or live chat. Our team will resolve the issue as soon as possible.

Do You Charge for Technical Support?

No, As long as you're on a yearly plan with Ficioo, there is no charge for technical support.

How Long Does it Take for Someone to Respond to an Email?

We try our best to respond to all emails as soon as possible, usually within 2 hours. If you have an emergency, we recommend our live chat. If it's outside of our normal business hours, leave a message and we'll be notified immediately and we'll reply your message.

Do Ficioo Website Plans include Graphics Design or Logo Design?

No, but we do have graphics design service apart from website plans that do logo design, business card design, flyer design, brochure design, stationary, banners and much more at very affordable prices. Please contact our team: